How We Work
The Buying Experience
At Tapicería SMA, this is not just a buying process but a complete custom experience, from planning and design to upholstery and seamstress service. Our knowledgeable team will work with you throughout the entire design process and hand-select products that we know and trust. We are dedicated to providing an exceptional client experience.
Our Process
Step 1
Introductions & Initial Consultation
To start, we will schedule a time to meet at your home, where we visit your space and bring our fabric selections. We will discuss your needs, determine your style and design preference, as well as provide design guidance and options.
Together we will explore options, review details and formulate a completely customized client-inspired design plan.
Step 2
Design Plan
Once we have made design selections and determined what you need, you will receive a quote within 3-5 business days, provided that the fabrics are in stock. We may or may not need to reselect fabric options.
Step 3
Confirm Design Plan
Once we confirm the overall pricing and timeline, To start the order process, we require a deposit of 50% of the quote/proposal. The fabric order will be placed and once all product has arrived, we will begin manufacturing.
Step 4
Manufacturing & Install
The manufacturing process takes between 2-4 weeks. Once completed, we will schedule a home install. We will make sure the outcome is perfect and adjustments will be made at time of install.